TimeClock Pearl Kiosk Edition (for Windows and Macs) is downloaded from the TimeClock Pearl web site as a single compressed file. When downloading and running the installer, your computer decompresses the TimeClock Pearl 4 folder containing the TimeClock Pearl files including the FileMaker Runtime application and TimeClock Pearl.
TimeClock Pearl Network Edition. Since TimeClock Pearl is a cross-platform FileMaker Pro 10 data file (the same file works with either Windows or Macs), it’s downloaded as a compressed file. Save the download to your computer and then just double click on it to uncompress the TimeClock Pearl 4 folder. You’ll find the TimeClock Pearl.fp7 data file inside the TimeClock Pearl 4 Folder as well as a Set Up Instruction sheet. Move the TimeClock Pearl 4 folder to the workstation or server from which it will be hosted. You only put the TimeClock Pearl Network Edition data file on one workstation or server hosting TimeClock Pearl. Access to TimeClock Pearl from other workstations is done via web-browser from those workstations. Since the download for this deployment option doesn’t include the FileMaker Runtime application, you’ll not be able to open TimeClock Pearl until you install, FileMaker software – either a FileMaker 30-day free trial using the link we provide on the Set Up Instruction sheet or the FileMaker software we provide with your purchase of a TimeClock Pearl License Key.
Backing Up TimeClock Pearl
You should regularly backup your TimeClock Pearl data file located in the TimeClock Pearl 4 folder. If you’re hosting TimeClock Pearl using FileMaker Server and FileMaker Server Advanced, they both offer automatic scheduled backups. If you’re using the Kiosk Edition of TimeClock Pearl (which uses the FileMaker Runtime application) or using FileMaker Pro to host the Network Edition of TimeClock Pearl, clicking on the “Backup” button on the Admin Menu screen will create a file named, “TCPearlBackUp” in your TimeClock Pearl 4 folder. Every time you back up TimeClock Pearl, the older “TCPearlBackUp” file will be replaced with the new one. If you want to retain each backup as an archive copy, you’ll need to rename the “TCPearlBackUp” file (e.g., adding the date to the file name) prior to backing up. Because hard drives occasionally fail, it’s advisable that you move or copy the backup file(s) to another location or media.
There is a "Help" button on each of the main screens to assist you with the functions available on that screen.
Displaying System Time
Clicking the bottom bar of the Time Clock (Home) screen displays the current system time.
Changing the size of TimeClock Pearl screens
Clicking the TimeClock Pearl logo on the Time Clock (Home) screen toggles the size of the TimeClock Pearl screen between normal size (100%) and 150%.
Several technical support options are available to you.
• On-screen Tool Tips
• User’s Guide
• Help Screens
• Online FAQ
• Online Knowledgebase Search
• Online Knowledgebase “Ask a Question”
• Online Customer Login - submit support request
Recovering Damaged Files
It’s possible, if the computer hosting TimeClock Pearl crashes or is turned off while data is being written in TimeClock Pearl, for the data file to be damaged. If, when opening TimeClock Pearl, you get an error message that the file has been damaged and instructing you to use the Recover Command; follow the instructions below:
Kiosk Edition: With Windows, hold the Shift + Ctrl keys; with Macs, hold the Option + Command keys while opening TimeClock Pearl. Continue holding the two keys until a screen appears allowing you to select the damaged TimeClock Pearl.kiw file. Select it and click okay. The FileMaker Runtime application will recover the damaged file.
Network Edition: Open FileMaker Pro and from within FileMaker Pro, go to File on the Menu Bar, pull down to “Recover” and navigate to the damaged TimeClock Pearl.fp7 file. FileMaker Pro will recover the damaged file.
Seven, Vista, XP
Mac OS X 10.5.7 or higher
TimeClock Pearl Kiosk Edition
TimeClock Pearl Network Edition
FileMaker software product(s) depending on deployment choice, i.e., FileMaker Pro, FileMaker Server, FileMaker Server Advanced
TimeClock Pearl Cloud Service
FileMaker Pro to administrate your time clock