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document How and where do I enter my License Key?
When you purchase TimeClock Pearl, you'll immediately receive an email from Affinity Software with your License Key information.  Go to the Admin Menu screen by clicking the "Admin" button on the bottom right of the Time Clock screen.  Then click the “License Key” button on the Admin...
document My License Key won't validate, what am I doing wrong?
Check to ensure you have entered ALL the License Key information EXACTLY (case sensitive, spaces, etc.) as we provided in the email we sent immediately upon your purchase.  Even one missing or wrong letter or number, wrong case (e.g. lower when it should be Upper), etc, will cause your...
document I am updating from version 3 to 4. Can I convert my version 3 time clock data to version 4?
The formatting of the data within TimeClock Pearl 4 has changed significantly from version 3. Vacation, sick leave are submitted, recorded and tracked in hour & fractional hour increments, time is calculated to the nearest whole minute instead of fractional minutes, overtime is now calculated...
document Do I print timecards and payroll reports from Admin Menu screen or using the Timekeeper button?
Timecards and payroll reports are printed from the Admin Menu screen.  Click the Admin button on the bottom right of the Time Clock screen and then click the "Do Current Payroll" button on the Admin Menu screen.
document How do I enter a PIN for Timekeepers?
Timekeepers must be entered as employees and assigned an employee PIN to enable them to view time clock entries of the employees for whom they are responsible. Their first and last “employee” name must EXACTLY match the Timekeeper name entered in the records of the employees for whom they are...
document 1) HOW DO YOU SET THIS UP FOR BIWEEKLY PAYROLL? 2) DO YOU HAVE TO ADD THE TWO WEEKS TOGETHER ON YOUR OWN? 3) HOW DO YOU JUST ADD YOUR COMPANY NAME WITH NO LOGO?
1) When you click the "Do Current Payroll" button on the Admin Menu screen, you will select the date range of your payroll period (first date and last date), then TimeClock Pearl will provide grand totals and weekly subtotals. 2) No, TimeClock Pearl does it for you when you select a date range of...
document Trouble with Trial - I just downloaded the Kiosk 15-day trial and it saved all of the information in a file, but there was no application icon or button to click to open the program. I have a Mac and I downloaded the Mac version. What are the minimum Mac system requirements, maybe my computer's too old? I couldn't find system requirements anywhere on your website. I opened something that said "Time Clock Pearl" with an application icon attached to it, however when I opened it it said "You cannot open Time Clock Pearl because it may either be incomplete or damaged." The program wouldn't let me try and re-download it. I can only guess my system requirements are off, but I don't know. OR do you need to have FileMaker on your computer? Again, nowhere does it state that you first need FileMaker, it just says it works with FileMaker. Please help!
Sorry you're having trouble with the TimeClock Pearl Kiosk Solution. The Kiosk Solution download includes the FileMaker Runtime Application. The User's Guide explains in more detail FileMaker's role with our three solutions. The file named, "TimeClock Pearl.app" is the FileMaker Runtime...
document Can you import employee data (e.g. from Excel spreadsheet) into TimeClock Pearl?
Because the data requirements in the employee records is quite specific to ensure TimeClock Pearl functions properly, we determined importing that data would cause greater headaches for the typical user than to have the Payroll Administrator enter the information manually.  TimeClock Pearl to...
document Where do I add the hourly rate so when I process payroll it has it all figured out and gives me a total for that employees pay check?
Because Payroll Accounting systems require the hourly rate to calculate and print the actual pay checks, we determined it was redundant to include pay rate in TimeClock Pearl.