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Can employees use the keyboard, instead of the on-screen key pad, to enter their PIN?
In addition to using the on-screen key pad to enter a PIN...
• Employees can enter the numbers of their PIN on the computer keyboard and then click the “Continue” button on the on-screen key pad. This is a much faster option for entering their PIN, especially when using a web...
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How do you have TimeClock Pearl automatically deduct time for lunch?
Go to the Admin Menu screen by clicking the Admin button on the bottom right of the Time Clock screen. Then click the System Preferences button under the Set Up heading which will take you to the first of two screens System Preferences. The Auto Lunch Deduct option is on the second...
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How do I enter a PIN for Timekeepers?
Timekeepers must be entered as employees and assigned an employee PIN to enable them to view time clock entries of the employees for whom they are responsible. Their first and last “employee” name must exactly match the Timekeeper name entered in the records of the employees for whom they are...
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Why do previous (old) payroll time clock entries continue to display when employees clock in and out?
When timecards are printed using the "Do Current Payroll", you must click "Yes" when asked if you want all the time clock entries marked as paid. If you click, "No", you'll bypass the necessary step to mark the time clock entries as paid, which keeps them from being displayed when the...
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Will my License Key expire?
No. Your License Key does not expire. It's a one-time purchase. You can use TimeClock Pearl year after year with no annual subscription or registration fees.
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Will the TimeClock Pearl software stop working when my 15-day Free Trial ends?
To continue using TimeClock Pearl after the 15-day Free Trial, you'll need to purchase a License Key and enter it to be able to continue using TimeClock Pearl.
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Do I print timecards and payroll reports from Admin Menu screen or using the Timekeeper button?
Timecards and payroll reports are printed from the Admin Menu screen. Click the Admin button on the bottom right of the Time Clock screen and then click the "Do Current Payroll" button on the Admin Menu screen.
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I am updating from version 3 to 4. Can I convert my version 3 time clock data to version 4
The formatting of the data within version 4 has changed significantly from version 3. Vacation, sick leave are submitted, recorded and tracked in hour & fractional hour increments, time is calculated to the nearest whole minute instead of fractional minutes, overtime is now calculated and more...
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Why are the commands available from the Menu Bar dimmed/gray?
All functions and actions in TimeClock Pearl are accessed using buttons on TimeClock Pearl screens. The commands on the Menu Bar have been dimmed intentionally and are unnecessary to use TimeClock Pearl.
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How do I switch TimeClock Pearl from one computer to a different one?
If you need to move TimeClock Pearl from one computer to another you can copy the entire TimeClock Pearl folder including all it's files onto a flash drive and then move it to the new computer.
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